A Dishwasher callback for both our good

A customer in Commerce called, stating the unit doesn’t completely pump out.

I verified strong pump out from the drain pump, the drain tube brake zip tied in place, the check valve clear of debris, and no ability to blow back from the plumbing/dishwasher drain connection.

After checking a couple of service pointers, I learned ANY debris in the sump (the space underneath the spray arm) impedes complete pumpout of the dishwasher. The two pictures document what I found in her dishwasher.

I now check a dishwasher sump as part of a incomplete pumpout, and customers know to clear ALL debris off their dishes.

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